Privacy Policy

1. Information We Collect

1.1 Personal Information

When you create an account or use our services, we may collect:

• Email address (for account creation and communication)
• Name (optional, for personalization)
• Age range (for tailored skincare recommendations)
• Skin type preferences (dry, oily, combination, etc.)

1.2 Photos and Images

To provide skin analysis services, we collect and process facial photos that you voluntarily submit. These photos are:

• Used solely for skin analysis and progress tracking
• Processed by our AI models to identify skin conditions
• Stored securely and encrypted at rest
• Never shared with third parties without your explicit consent
• Deletable at any time through your account settings

1.3 Usage Data

We automatically collect certain information when you use our app:

• Device type and operating system version
• App usage statistics (features used, time spent)
• Crash reports and performance data
• General location (country/region level only)

2. How We Use Your Information

We use the collected information to:

• Provide accurate skin analysis and personalized recommendations
• Track your skin improvement progress over time
• Improve our AI models and analysis accuracy (using anonymized data only)
• Send important updates about your subscription and our services
• Respond to your support requests and feedback
• Ensure the security and proper functioning of our app

3. Photo Usage Policy

4. Data Storage and Security

We implement industry-standard security measures to protect your data:

• AES-256 encryption for data at rest
• TLS 1.3 encryption for data in transit
• Regular security audits and penetration testing
• Access controls and employee training
• Secure cloud infrastructure with SOC 2 compliance

5. Third-Party Services

We use the following third-party services:

• Apple App Store: For app distribution and payment processing
• Cloud Infrastructure: For secure data storage and AI processing
• Analytics: To understand app usage and improve our services (anonymized data only)

Each third-party service has its own privacy policy, and we encourage you to review them.

6. Your Rights

You have the right to:

• Access: Request a copy of all personal data we have about you
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and all associated data
• Portability: Receive your data in a portable format
• Opt-out: Unsubscribe from marketing communications at any time

7. Children's Privacy

SkinClearAI is not intended for users under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

8. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us:

• Email: privacy@skinclearai.com
• Support: Through the app's Help & Support section